Cancellation Policy: You have the right to cancel your registration up to three (3) days from the date of purchase. Requests for cancellation must be made by contacting The Training Zone Of The DMV Group by email. The request must be made prior to midnight of the third calendar day from the date of purchase.
The Training Zone Of The DMV Group will not grant a refund under any of the following circumstances: certificates issued, credits reported, course completed.
A student wishing to receive a refund on a correspondence course must make the refund request within 3 business days after receipt of the package.
If the course(s) includes physical materials, the student has the option to return the book(s) or keep them. The physical materials must be returned to the course program at the student’s expense. *Please include a note with the materials to contact The Training Zone Of The DMV Group to process the refund.* Books must be returned in new condition or reimbursement will not be processed. Once the physical materials are received, the refund will be processed minus a $25.00 non-refundable fee. All shipping charges are non refundable. Students choosing to keep the physical materials will be charged the price of the materials.
Transferring from Online or Correspondence to Home Study/Classroom or refunds on e-books: In the event a course program offers both online and correspondence/home study/classroom course(s), a fee of $35.00 will be assessed to the student for switching the delivery method, or receiving a refund on an e-book.
Courses are accessible for up to six months, depending on industry. Refunds or re-entry into course will not be granted due to non completion within allot time period.